Privacy Policy

At Morocco Quest, your privacy is our priority. We are committed to protecting your personal information while delivering a seamless travel experience. This policy explains how we collect, use, and safeguard your data during bookings and excursions. Your details are securely stored and never shared without consent, except when legally required. If you have any questions about our privacy practices, feel free to contact us at any time.

Who Operates This Website

This website (morocco-quest.com) is operated by Morocco Quest, a Marrakech-based tour operator and Destination Management Company. For any privacy question, contact us using the details at the bottom of this page.

Information You Provide to Us

When you use our contact form, tour or activity inquiry forms, or newsletter signup, we collect the information you submit — typically your name, email address, phone number, nationality, travel dates, group size, and any details about your trip you choose to share. We use this information to respond to your inquiry, prepare a quote, and process any booking you confirm with us. We do not require you to create an account to browse the site, request a quote, or contact us.

Technical and Server Data

Like most websites, our server automatically logs standard technical information when you visit — such as your IP address, browser type, device type, and the pages you request. This information is used for security, troubleshooting, and to keep the site running reliably.

Cookies and Similar Technologies

This website uses a small number of cookies required for it to function correctly, including a session cookie that keeps you signed into your current browsing session and a CSRF-protection cookie that helps prevent forged form submissions. These are strictly necessary and cannot be disabled without breaking core functionality such as submitting a form.

We also use Google Tag Manager and Google Analytics to understand how visitors use the site (pages viewed, general location, device type) so we can improve it. These tools may set their own cookies. You can control or block analytics cookies through your browser settings, or by using Google's opt-out tools. See our Cookie Policy for more detail on the specific cookies in use.

Forms and reCAPTCHA

Our contact, inquiry, and newsletter forms are protected by Google reCAPTCHA to reduce spam and automated abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send this data to Google for analysis. Use of reCAPTCHA is subject to Google's own Privacy Policy and Terms of Service.

Google Maps

Our Contact page embeds a Google Maps location so you can find us. Loading this embed may allow Google to set its own cookies and collect data according to Google's privacy policy, independent of this website.

WhatsApp and External Messaging Links

Some pages link directly to WhatsApp so you can message our team. If you use these links, your conversation takes place on WhatsApp's platform and is subject to WhatsApp's own privacy policy and terms, not this one.

Who We Share Your Data With

We do not sell your personal information. We share inquiry and booking details only with the service providers necessary to deliver your trip (for example, local guides, drivers, accommodation and desert camp partners) and with our email delivery and analytics providers, who process data on our behalf. We may also disclose information where required by law.

Data Retention

We keep inquiry and booking information for as long as reasonably necessary to respond to your request, deliver a confirmed trip, and meet our accounting and legal obligations. We do not operate a fixed automatic deletion schedule; if you would like us to delete your information sooner, contact us and we will do so unless we are required to keep it for a legitimate business or legal reason.

Data Security

We take reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

International Data Processing

We are based in Morocco and work with international travellers and, where relevant, service providers and tools located outside Morocco (such as Google's analytics and reCAPTCHA infrastructure). Where your information is processed outside your home country, it remains subject to this policy.

Your Rights

Depending on where you live, you may have the right to ask what personal information we hold about you, request a copy of it, ask us to correct inaccurate information, or ask us to delete it. To exercise any of these rights, contact us using the details below.

Children's Privacy

This website and our services are intended for adults arranging travel, including on behalf of children travelling with them. We do not knowingly collect personal information directly from children.

External Links

Our site may link to external websites, including social media profiles and travel review sites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this policy from time to time to reflect changes to our website or legal requirements. The "Last updated" date below shows when this page was last revised.